Telugu AI voice assistant
A Telugu AI voice assistant answers customer questions by phone in Telugu, using facts you approve, and hands over when it should. Not a smart speaker.
CallerLooking for a 3BHK near Gachibowli.
PriyaSure, may I check your budget and timeline?
What is a Telugu AI voice assistant for business?
A Telugu AI voice assistant for business is a phone-based assistant that answers customer questions in Telugu using facts you approved. It is not a smart speaker at home. It takes calls for your company, explains timings, services and next steps, and hands over anything it cannot answer.
Business assistant versus consumer assistant
Consumer assistants answer from the open internet. A business assistant should not. It should answer only from the knowledge you gave it, and say clearly when it does not know.
That boundary is what makes it safe to put in front of customers. The answer to a question about fees or timings is the one you wrote, not a plausible guess.
Giving it the right knowledge
Start small and precise.
- Opening hours and locations, including holidays.
- The services you offer and the ones you do not.
- Fee ranges you are content to state.
- What a caller must bring or prepare.
- Who to hand over to, and when.
Testing what it does not know
Ask it questions you deliberately left out, and check that it says it will find out, not that it invents an answer. This is the most important test, and it is easy to skip.
Configure, test, go live.
- 01
Configure
Describe the job in plain words, add the facts the agent may share and the questions it must ask, and choose Telugu with English as the call language.
- 02
Test
Rehearse the call yourself in a safe test room. Try interruptions, a Telugu and English mix, and the awkward answers real callers give.
- 03
Go live
Connect a number, switch the employee on and read the first calls. Every call keeps a transcript, a summary and an outcome.
Pay for connected call time only.
EnableCalls runs on a prepaid credit wallet. One credit is one rupee, credits are used only while a call is connected and answered, and unanswered, busy or failed attempts cost nothing. Rates are set per account, so we do not print a fixed figure here.
Questions people ask.
01Can it answer any question?
No, and it should not. It answers from approved knowledge and hands over the rest.
02Can it learn from my documents?
You provide the knowledge it works from. Review it before it goes live.
03Does it work on a mobile app?
This page is about phone calls to your business number.
04How do I update its answers?
Edit the knowledge and rehearse the change before it reaches callers.
Related Telugu pages.
Hear a Telugu call on your own use case.
Bring one real call your team repeats. We will show you how the agent would handle it in Telugu and English.