Answers every ring
Calls during rush hours, lunch, festivals and after hours are picked up instead of ringing out.
A Telugu AI receptionist answers every inbound call, gives approved answers, books appointments and takes messages, day or night, in Telugu and English.
CallerLooking for a 3BHK near Gachibowli.
PriyaSure, may I check your budget and timeline?
A Telugu AI receptionist answers your incoming calls in Telugu, gives the answers you have approved, books appointments and takes messages. It picks up when your team is busy or closed, so fewer callers reach voicemail. Anything it cannot answer is passed to a person with the details already noted.
Calls during rush hours, lunch, festivals and after hours are picked up instead of ringing out.
Timings, locations, services and next steps come from knowledge you reviewed, not from guesswork.
Appointments, visits and callbacks are captured with the time the caller chose, then confirmed back in Telugu.
Urgent or unusual calls go to the right person, with a summary so the caller does not repeat the story.
A missed inbound call is usually a customer who was ready to act. They called because they wanted something now. If nobody answers, the next call goes to the business that does. For small clinics, coaching centres, property offices and service shops, the phone is often the main sales channel.
The receptionist role is to make sure the caller always reaches something helpful in their own language, at any hour, and that your team wakes up to a clear list of who called and why.
Give it the repeated questions: opening hours, address and directions, fee ranges you are happy to state, what documents to bring, how to book. Give it the booking step. Leave the exceptions to people.
Open in Telugu, and let the agent follow the caller if they answer in English or a mix. Set how it should say names, amounts and times so it repeats them the way your customers expect. Review the first week of transcripts and tighten any question that caused confusion.
A caller books an appointment. The details that matter are repeated back.
| Speaker | Telugu | Transliteration | English |
|---|---|---|---|
| Agent | నమస్కారం, శ్రీ సాయి క్లినిక్. మీకు ఎలా సహాయం చేయగలను? | Namaskaram, Sri Sai Clinic. Meeku ela sahayam cheyagalanu? | Hello, Sri Sai Clinic. How can I help you? |
| Caller | డాక్టర్ గారి appointment కావాలి, రేపు సాయంత్రం. | Doctor gari appointment kavali, repu saayantram. | I need an appointment with the doctor, tomorrow evening. |
| Agent | రేపు సాయంత్రం 6 గంటలకు ఖాళీ ఉంది. బుక్ చేయమంటారా? | Repu saayantram 6 gantalaku khaali undi. Book cheyamantara? | There is a slot at 6 tomorrow evening. Shall I book it? |
| Caller | సరే, బుక్ చేయండి. | Sare, book cheyandi. | Okay, please book it. |
| Agent | బుక్ అయింది. రేపు సాయంత్రం 6 గంటలు. మీ పేరు చెప్పగలరా? | Book ayindi. Repu saayantram 6 gantalu. Mee peru cheppagalara? | Booked, tomorrow at 6 in the evening. Could you tell me your name? |
Describe the job in plain words, add the facts the agent may share and the questions it must ask, and choose Telugu with English as the call language.
Rehearse the call yourself in a safe test room. Try interruptions, a Telugu and English mix, and the awkward answers real callers give.
Connect a number, switch the employee on and read the first calls. Every call keeps a transcript, a summary and an outcome.
EnableCalls runs on a prepaid credit wallet. One credit is one rupee, credits are used only while a call is connected and answered, and unanswered, busy or failed attempts cost nothing. Rates are set per account, so we do not print a fixed figure here.
It usually covers the overflow and the after-hours calls, while your team keeps the conversations that need judgement or warmth.
Only with the ranges you approve. If a price needs a quote or a negotiation, it takes the details and hands over to a person.
Numbers and lines are set up in the product, with routing rules for open hours, closed hours and overflow. Provider state is shown honestly, so you always know what is live.
Every call has a transcript, a summary and an outcome, and recordings where you have enabled them.
It hands the call to a person straight away with the reason noted, rather than trying to talk the caller round.
Bring one real call your team repeats. We will show you how the agent would handle it in Telugu and English.