INBOUND CALLS

Every call to your business, answered by the right AI employee.

Give each phone number its own employee. It picks up straight away, follows your opening-hours rules and passes anything tricky to your team.

Picks up straight awayA number for each jobYour team steps in when needed
Sales line+91 40 •••• 2210
P
PriyaSales
Site visit booked
Clinic line+91 40 •••• 7781
A
AshaReception
Appointment moved
Support line+91 40 •••• 5530
R
RaviSupport
Message for manager
YOUR RULES, BY THE CLOCK

It knows what time it is, and what you want done.

Set what happens during open hours, after closing and when every line is busy.

11:20 AM
CallerCan I come in this afternoon?
AI employeeYes, 4 PM is free. Shall I book it for you?
Booked · Today 4 PM
9:45 PM
CallerAre you open now?
AI employeeWe're closed for the night, but I can book you for tomorrow at 10 AM.
Booked · Tomorrow 10 AM
1:05 PMLine 1 · busyLine 2 · busy
CallerI've been trying to get through.
AI employeeSorry for the wait. I can help you right now. What do you need?
Answered on first ring
CALLER MEMORY

Returning callers don't start from zero.

Switch on caller memory and the AI recognises the number, recalls what that person told you before, and picks up where you left off.

  • Greets returning callers by name
  • Remembers past bookings and notes
  • You choose whether it's on
Caller memory
Incoming call+91 98••• ••432
SR
Suresh Reddy Returning caller · 3rd call
  1. 12 SepBooked a cleaning, Friday 10 AM
  2. 12 SepPrefers morning slots
  3. 3 AugAsked about family packages
AI employeeWelcome back, Suresh. Is this about your cleaning on Friday morning?
SureshYes! Can we make it 11 instead?
WHEN A PERSON IS NEEDED

Your team takes over, with the whole story.

Complaints, refunds and anything you mark as sensitive go to the right person, with the reason and the details attached.

AI
AI employeeOn a call with Arun P.
ArunMy order #4411 was wrong and I want a refund.
AI employeeI'm sorry, Arun. I'm passing this to our manager right now.
R
RameshStore manager
Refund request
Caller
Arun P. · +91 99••• ••810
Order
#4411, delivered yesterday
Said
“The order was wrong, wants money back.”
Ramesh is calling Arun back
Tonight's callsAllAfter hoursNeeds action
  • Suresh ReddyMoved appointment to Friday
    Booked
  • New callerAsked about Sunday timings
    Answered
  • Farah KhanWants a callback about pricing
    Callback
  • Arun P.Complaint about an order
    Urgent

Summary, transcript and recording on every call

NOTHING SLIPS THROUGH

Walk in to a list, not a pile of missed calls.

Every call is written down with who called, what they wanted and what happened. The ones that need your team are marked, so the morning starts with a plan.

See what's in a call record
COMMON QUESTIONS

Inbound call questions, answered.

What teams ask before they switch it on.

01Can different numbers reach different AI employees?

Yes. Each number is assigned to an employee, so your sales line and your clinic line can each have their own.

02What happens after business hours?

You choose. The AI can answer normally, book for the next day, take a message or tell callers when you're open.

03Can it pass a caller to a person?

Yes. When a call needs your team, it passes it on with the reason and what the caller already said, so nobody asks the same questions twice.

04Does it remember returning callers?

If you switch on caller memory, it can greet returning callers using what they told you before.

05Can it answer in Hindi or Telugu?

Yes. It answers in Hindi, Telugu or English, and follows callers who mix them.

06How much does it cost?

You pay only for connected, answered time, in short billing blocks. See the pricing page for details.

READY WHEN YOU ARE

Never miss another call to your business.

Tell us which calls come in most, and when. We'll help you set up the first employee.

Book a demo Test it before it goes live Pay only for connected calls