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PROPERTY MANAGEMENT

An AI answering service for every tenant and owner call.

It logs maintenance requests, answers rent and availability questions, and sends real emergencies straight to your team.

Book a demo See how it works
Maintenance requests loggedUrgent issues escalatedHindi, Hinglish & English
Incoming call Speaks English
FK
Farah KhanIncoming call · Tenant line
Ringing LiveEnded
AI employeeHello, Skyline Property Services. How can I help?
FarahThe kitchen tap in flat 402 has been leaking since morning.
AI employeeI've logged it for flat 402. Can a plumber come today between 4 and 6?
FarahYes, I'll be home.
After the callRequest logged · Plumber 4 to 6 PM
Flat 402PlumbingToday
THE PROBLEM

Every new unit adds calls, but not people to answer them.

Tenants call about leaks, rent and parking. Owners want updates. Prospects ask about vacancies. Your team spends the day on the phone instead of on the properties.

TodayWaiting for someone to be free
  • FK
    Farah K.Leaking tap · 9:10 AM
    Voicemail · Next day
  • OB
    Owner, B-12Rent update · 1:40 PM
    Missed
  • T
    Tenant, 108Water flooding · 11:20 PM
    After hours · Missed
0 of 3 handled on time
With your AI employeeEvery call handled straight away
  • FK
    Farah K.Leaking tap · 9:10 AM
    Logged · Plumber 4 PM
  • OB
    Owner, B-12Rent update · 1:40 PM
    Message for accounts
  • T
    Tenant, 108Water flooding · 11:20 PM
    Urgent · On-call alerted
3 of 3 handled on time
HOW IT WORKS

From tenant call to maintenance ticket.

The issue is logged on the call, and the fix is booked.

Tenant linejust now
Incoming callFlat 402 · 9:10 AM
Your AI employee takes it from here
Caller

The kitchen tap in 402 is leaking and water is on the floor.

Understood as
Unit: 402 Issue: Plumbing Urgency: Today
Done on the callMaintenance bookedPlumber · Today, 4 to 6 PM
Confirmed with the caller before hanging up
Sent toMaintenance team
Delivered

Flat 402: kitchen tap leaking, water on the floor. Plumber booked today, 4 to 6 PM. Tenant home.

WHAT IT HANDLES

The calls a property team gets every day.

From tenants, owners and people looking for a place.

Live call
Maintenance requests
CustomerThe AC in my bedroom isn't working.
AI employeeI've logged it. Is tomorrow morning okay for a technician?
Request logged · Tomorrow AM
Rent and payment questions
CustomerWhen is this month's rent due?
AI employeeRent is due on the 5th. Would you like the payment details?
Answered from policy
Vacancy and viewing enquiries
CustomerDo you have any 2 BHK flats available?
AI employeeYes, two are free from next month. Would you like a viewing?
Viewing booked · Sat 11 AM
Owner updates
CustomerI own B-12. Has the new tenant moved in?
AI employeeI'll ask your property manager to call you with an update today.
Owner callback · Today
AFTER EVERY CALL

Every request becomes a ticket your team can act on.

Unit, issue and urgency, with a history for every flat.

  • Unit, issue and urgency on every request
  • Emergencies flagged straight away
  • A call history for every unit
FK
Farah KhanCall · 1m 09s · English
Logged
Summary

Tenant in flat 402. Kitchen tap leaking since the morning, some water on the floor. Plumber booked for today, 4 to 6 PM.

Unit
Flat 402
Issue
Kitchen tap leak
Urgency
Today
Visit
4 to 6 PM
Next stepPlumber visit today
WHERE YOUR TEAM STEPS IN

You decide what counts as urgent.

You set the rules during setup. Genuine emergencies skip the queue and go straight to a person.

Your AI employee handles
  • Logging maintenance requests
  • Rent, parking and policy questions
  • Booking viewings
  • Messages for owners and managers
Your team handles
  • Flooding, fire, lockouts and safety
  • Deposit and legal disputes
  • Lease negotiations
When a call needs a person
CustomerWater is pouring from the ceiling in my bathroom!
AI employeePlease turn off the main water valve if you can. I'm alerting our on-call manager to call you right now.
Passed to your teamEmergency · On-call alerted The reason and details go with it
COMMON QUESTIONS

Property management questions, answered.

Short answers to what teams ask before they switch it on.

01Can it log a maintenance request?

Yes. It notes the unit, the issue and the urgency, then sends a clear request to your team.

02Will it recognise a genuine emergency?

You decide what counts as urgent during setup. Those calls go to a person straight away, with the details already noted.

03Can it answer prospective tenants?

Yes. It answers availability and viewing questions from facts you approve and books viewings.

04Which languages can callers use?

Hindi, Telugu and English, including callers who mix them in the same sentence.

05How much does it cost?

You top up a prepaid credit wallet, and calls use credits only for connected, answered time, in short billing blocks. Unanswered, busy and no-answer calls cost nothing. See the pricing page for details.

RELATED

Other ways teams use it.

Inbound receptionAnswers every call to your business.Real estateQualify buyers and book site visits.HVAC & home servicesService calls, day or night.Telugu callingAI calls in Telugu and English.
READY WHEN YOU ARE

Answer every tenant call without adding staff.

Describe your properties and what counts as urgent. Test it before it answers a real tenant.

Book a demo Test it before it goes live Pay only for connected calls