HEALTHCARE & CLINICS

Answer patient calls and fill your appointment book, without tying up the front desk.

Your AI employee answers booking calls, runs reminders and handles routine questions. Anything medical goes straight to your staff.

Front-desk calls onlyReminder callsMedical questions go to staff
Incoming call Speaks English
LI
Lakshmi IyerIncoming call · Clinic line
Ringing LiveEnded
AI employeeHello, CarePlus Clinic. How may I help you?
LakshmiI want to see the skin specialist this week.
AI employeeDr. Mehta has Thursday at 4 PM or Saturday at 11 AM. Which suits you?
LakshmiSaturday morning is better.
After the callAppointment booked · Sat 11 AM
DermatologyNew patientSaturday
THE PROBLEM

Your front desk can't answer the phone and the patient in front of them.

Patients call during the morning rush, at lunch and after closing. Staff juggle the counter and a ringing phone, and some callers never get through.

TodayWaiting for someone to be free
  • LI
    Lakshmi I.New appointment · 9:20 AM
    Line busy · Hung up
  • RK
    Ravi K.Are reports ready? · 1:30 PM
    Lunch · Missed
  • FS
    Fatima S.Appointment reminder · Day before
    Not called · No-show
0 of 3 handled on time
With your AI employeeEvery call handled straight away
  • LI
    Lakshmi I.New appointment · 9:20 AM
    Booked · Sat 11 AM
  • RK
    Ravi K.Are reports ready? · 1:30 PM
    Message for lab team
  • FS
    Fatima S.Appointment reminder · Day before
    Confirmed attendance
3 of 3 handled on time
HOW IT WORKS

What happens when a patient calls.

Routine requests are handled on the call. Everything is written down for your staff.

Clinic linejust now
Incoming call+91 90••• ••118 · 9:20 AM
Your AI employee takes it from here
Caller

I want to see the skin doctor, Saturday morning if possible.

Understood as
Doctor: Dermatology Prefers: Sat morning
Done on the callAppointment bookedDr. Mehta · Sat, 11 AM
Confirmed with the caller before hanging up
Sent toFront desk
Delivered

New patient Lakshmi Iyer booked with Dr. Mehta, Saturday 11 AM. First visit.

WHAT IT HANDLES

The patient calls it handles.

The front-desk calls that repeat all day.

Live call
Appointment booking
CustomerCan I book a check-up for my father?
AI employeeOf course. Is Tuesday at 10 AM okay for him?
Booked · Tue 10 AM
Reminder calls
AI employeeHi Fatima, a reminder of your appointment tomorrow at 5 PM. Will you be coming?
CustomerYes, I'll be there.
Confirmed · Tomorrow 5 PM
Timings, fees and directions
CustomerWhat are the consultation charges?
AI employeeA general consultation is ₹500. Would you like to book one?
Answered · Booking offered
Reports and follow-ups
CustomerAre my blood test reports ready?
AI employeeI'll check with the lab team and have them call you back today.
Message for lab team
AFTER EVERY CALL

Staff get a clear note for every patient call.

Who called, what they needed and what was booked, without listening to recordings.

  • Bookings and changes listed in one place
  • Messages sent to the right staff member
  • Recording and transcript kept for review
LI
Lakshmi IyerCall · 1m 46s · English
Booked
Summary

New patient. Wants to see the dermatologist. Booked with Dr. Mehta on Saturday at 11 AM.

Patient
New
Doctor
Dr. Mehta
Slot
Sat, 11 AM
Phone
Confirmed
Next stepReminder call on Friday
WHERE YOUR TEAM STEPS IN

Front-desk calls only. Medical questions go to your staff.

The AI never gives medical advice. It handles bookings and routine questions, and passes anything clinical to a person.

Your AI employee handles
  • Booking, moving and cancelling appointments
  • Reminder calls
  • Timings, fees and directions
  • Taking messages for staff
Your team handles
  • Symptoms and medical advice
  • Test results and prescriptions
  • Emergencies
When a call needs a person
CustomerI've had chest pain since the morning. What should I take?
AI employeeI can't advise on that. If it's severe, please call 108 or go to the nearest emergency room now. I'm also alerting our doctor on duty.
Passed to your teamUrgent · Doctor alerted The reason and details go with it
COMMON QUESTIONS

Healthcare & clinics questions, answered.

Short answers to what teams ask before they switch it on.

01Can the AI book appointments?

Yes. With your calendar connected it can book, move and cancel appointments. Without one, it takes the request and sends it to your staff to confirm.

02Does it give medical advice?

No. It works only from the clinic information you approve, and any medical question goes to your staff.

03Can it make reminder calls?

Yes. It calls patients before their appointment, confirms whether they're coming and notes anyone who wants to reschedule.

04Which languages can callers use?

Hindi, Telugu and English, including callers who mix them in the same sentence.

05How much does it cost?

You top up a prepaid credit wallet, and calls use credits only for connected, answered time, in short billing blocks. Unanswered, busy and no-answer calls cost nothing. See the pricing page for details.

READY WHEN YOU ARE

Give your front desk a break.

Tell us how your clinic takes bookings. We'll help you set up an employee to answer patient calls.

Book a demo Test it before it goes live Pay only for connected calls