Telugu AI voice agent for NBFC and lending
A Telugu AI voice agent for NBFCs and lenders follows up applications, books document visits and sends respectful reminders in Telugu, within regulatory limits.
CallerLooking for a 3BHK near Gachibowli.
PriyaSure, may I check your budget and timeline?
How can an NBFC use a Telugu AI voice agent?
An NBFC can use a Telugu AI voice agent to follow up loan enquiries, book document collection visits and send respectful payment reminders in Telugu. It does not approve loans, quote personalised rates or pressure borrowers. Decisions and any sensitive conversation go to trained staff.
Follow-up is where applications stall
Many applications stall because a document is missing or the applicant was not called back. A call in Telugu that names the missing item and offers a visit slot restarts the file.
Three suitable jobs
- Enquiry follow-up: confirm interest and book a call with a loan officer.
- Document collection: remind what is missing and book a pickup or visit.
- Payment reminders: a polite, factual reminder before the due date.
Tone and limits
Reminders must be courteous and never threatening or shaming. Call only in permitted hours, identify the lender, and stop when asked. Hand over any borrower in distress to a person. Financial calling is regulated. Check the current rules and permitted calling hours that apply to your licence, keep the agent to reminders and service, and have your own counsel review the script before it goes live.
A document follow-up
Factual, polite, with a clear next step.
| Speaker | Telugu | Transliteration | English |
|---|---|---|---|
| Agent | నమస్కారం రవి గారు, మీ లోన్ దరఖాస్తు గురించి కాల్ చేస్తున్నాను. ఒక document ఇంకా అందలేదు. | Namaskaram Ravi garu, mee loan darakhastu gurinchi call chestunnanu. Oka document inka andaledu. | Hello Ravi, calling about your loan application. One document is still pending. |
| Caller | ఏ document? | Ye document? | Which document? |
| Agent | మీ చిరునామా రుజువు. మా ప్రతినిధి ఈ శనివారం వచ్చి తీసుకోవచ్చా? | Mee chirunaama rujuvu. Maa pratinidhi ee shanivaaram vachi teesukovacha? | Your address proof. May our representative come and collect it this Saturday? |
Configure, test, go live.
- 01
Configure
Describe the job in plain words, add the facts the agent may share and the questions it must ask, and choose Telugu with English as the call language.
- 02
Test
Rehearse the call yourself in a safe test room. Try interruptions, a Telugu and English mix, and the awkward answers real callers give.
- 03
Go live
Connect a number, switch the employee on and read the first calls. Every call keeps a transcript, a summary and an outcome.
Pay for connected call time only.
EnableCalls runs on a prepaid credit wallet. One credit is one rupee, credits are used only while a call is connected and answered, and unanswered, busy or failed attempts cost nothing. Rates are set per account, so we do not print a fixed figure here.
Questions people ask.
01Can it approve a loan?
No. Decisions belong to your credit team.
02Can it quote a personal interest rate?
No. Only published, approved general information.
03What if a borrower is upset?
It hands over to a person immediately.
04Are there calling-hour limits?
Yes. Financial calling is regulated. Check the current rules and permitted calling hours that apply to your licence, keep the agent to reminders and service, and have your own counsel review the script before it goes live.
Related Telugu pages.
Hear a Telugu call on your own use case.
Bring one real call your team repeats. We will show you how the agent would handle it in Telugu and English.